Help Center
Short, practical guides to posting listings, viewer plans, alerts, payments and privacy on DealHarbor.
Getting started
What DealHarbor is, how it works and how to log in.
- What is DealHarbor?DealHarbor is a paid classified marketplace for payments, banking, licensing, fintech infrastructure and regulated companies.
- How DealHarbor worksThe whole flow in a few steps: a poster submits, we review, the poster pays, the listing goes live, and paid viewers contact the poster directly.
- What DealHarbor does not doDealHarbor is a listing and discovery platform only. We do not broker, hold funds, process transactions or guarantee any outcome.
- Logging in with an email linkPosters and viewers log in with a one-time link sent to their email. There is no password to remember or reset.
- Contacting a listing ownerContact details are shown to viewers whose plan covers the listing's category. You then contact the poster directly, outside DealHarbor.
For posters
Submitting, paying for, renewing and turning off listings.
- How to submit a listingSubmit a listing in three steps: section and category, the public listing, then private details and contact. Save a draft any time.
- Public description vs private detailsThe public part of your listing is visible to everyone and search engines. Private details and contact information are shown only to entitled paid viewers.
- How listing review worksEvery listing is reviewed by hand. We approve it, ask for changes, or decline it. Nothing is charged until a listing is approved.
- How payment works after approvalYou pay only after approval, using the payment link or Pay now in My listings. The link is valid for 7 days and the listing goes live as soon as payment completes.
- Listing duration and renewalListings run for 90 days. Renew any time to add another 90 days, or reactivate an expired listing within 30 days.
- How to turn off a listingTurn off a live listing before its term ends. It disappears from the site and from paid viewers straight away. The term keeps running.
- Turning a listing back onWhile its term is still running, you can ask us to turn a listing back on. It keeps its original expiry date. Edits are reviewed first.
- File uploads and what not to uploadAttach up to 3 files (PDF, Word, Excel, PNG or JPG, up to 10 MB each). They are private: only entitled paid viewers can download them.
For viewers
Plans, categories, alerts and unlocking listings.
- Viewer plans explainedThree monthly plans: Starter (1 category), Plus (up to 5 categories) and Unlimited (all 18). Your categories decide your alerts and what you can unlock.
- Starter, Plus and Unlimited accessWhat each plan unlocks: Starter covers one category, Plus up to five, and Unlimited every category. Sold and expired listings stay locked.
- How categories control accessEvery listing belongs to one or more alert categories. You can unlock a listing if at least one of its categories is in your plan.
- How alerts workGet emails about new listings in your categories: instantly, as a daily or weekly digest, or not at all. Alerts never include contact details.
- How to change your categoriesStarter and Plus viewers can change their categories once per billing cycle. New access starts immediately and old access ends immediately.
- Locked and unlocked listingsUnlocked listings show private details, contact information and files. Locked listings show only the public part, with a way to subscribe or upgrade.
- Downloading filesFiles attached to a listing appear in its private section. Entitled viewers download them through a short-lived secure link.
- Billing, upgrades, downgrades and cancellationChange plan any time from your Subscription page. Upgrades apply straight away; cancelling keeps access until the end of the paid period.
Pricing and payments
Prices, discount codes, receipts, refunds and failed payments.
- Listing pricingStandard $99, Featured $199 and Premium $299 for 90 days. You pay only after your listing is approved.
- Viewer subscription pricingStarter $99 first month then $199/month, Plus $299/month, Unlimited $399/month. Billed monthly in US dollars.
- Discount codesEnter a discount code at checkout for a listing or a viewer plan. Codes can be limited to certain products, dates and uses.
- Refund policyListings are reviewed before payment and are non-refundable once published. Viewer plans are refunded only for duplicate charges or billing errors.
- Failed paymentsIf a card is declined at checkout, try another card. If a subscription renewal fails, update your card in the billing portal to restore access.
- Receipts and the billing portalEvery payment emails you a receipt. Viewers can update their card and download invoices from the billing portal.
Privacy and safety
What is public, what is private and what we don't do.
- What is publicThe public part of a live listing is visible to everyone, including search engines: title, category, jurisdiction, summary, description and status.
- What is privatePrivate details, contact information, data room links and files are never public. They are shown only to entitled paid viewers, the poster and staff.
- What paid viewers can seeA paid viewer sees the private part of a live listing only if one of the listing's categories is in their plan. Access is checked every time.
- Private share linksSome listings are private: unlisted and shared only through a link from DealHarbor, sometimes with a password. They never appear in search or alerts.
- Files and data room limitsListings can carry up to 3 small files and one data room link. DealHarbor is not a data room: keep confidential documents in your own.
- No guarantee, no brokerage, no fundsDealHarbor does not broker deals, hold or move money, or guarantee any outcome. Paid access is for information and discovery only.
Still stuck? Contact us and we'll reply by email.