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Failed payments

If a card is declined at checkout, try another card. If a subscription renewal fails, update your card in the billing portal to restore access.

At checkout

If your card is declined, the checkout page tells you and nothing changes on DealHarbor. Try another card on the same page.

Subscription renewals

  • We email you if a monthly payment fails. Stripe retries automatically.
  • While the payment is overdue, listings stay locked.
  • Update your card in the billing portal (from your Subscription page). Access comes back as soon as the payment succeeds.